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Introduction to Microsoft Outlook

Microsoft Outlook allows users to manage their email messages, schedule appointments, and keep track of tasks and to-do lists. It also provides features such as a calendar, contact management, and the ability to manage multiple email accounts from one place. Additionally, users can also add plugins and extensions to further extend the functionality of Outlook.

How to copy and paste in Outlook

​This video explains how to copy and paste in Microsoft Outlook.

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Archive and retrieve emails in Outlook

​This brief video goes through the steps to archive and/or retrieve email messages.

STEP-BY-STEP TUTORIAL

Using professional email etiquette

Here are some tips for maintaining good email etiquette:
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1. Use a professional email address: Avoid using a personal email address for professional communication, and instead opt for an email address that includes your name and the name of your company or organization.
2. Write a clear subject line: The subject line should clearly summarize the purpose of the email, making it easy for the recipient to understand what the email is about.
3. Be concise: Keep your email brief and to the point. Avoid writing lengthy emails that are difficult to read and comprehend.
4. Use a polite and professional tone: Maintain a professional and respectful tone in your emails, regardless of the subject matter or the recipient.
5. Proofread before sending: Check your email for spelling and grammatical errors before sending it.
6. Use a proper salutation and closing: Start your email with a proper salutation, such as "Dear [Name],", and end it with a polite closing, such as "Best regards," or "Sincerely," followed by your signature.
7. Avoid using all caps: Typing in all caps can come across as yelling, so avoid using all capital letters in your emails.
8. Attachments: When sending attachments, make sure that they are relevant and clearly labeled.
9. Respond promptly: Respond to emails in a timely manner, especially if the recipient has requested a response.
10. Be mindful of CC and BCC: Be careful when using the CC and BCC fields, and only include individuals who need to be kept in the loop.

Check out these resources for more tips on professional email etiquette in the workplace.

HOW TO WRITE BETTER EMAILS AT WORK

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Installing Outlook on a phone

Follow step-by-step written instructions OR watch this video to complete Outlook installation and/or link multiple email accounts on your mobile device.

SET UP MAIL ON PHONE

How to use and organize email on a phone

This Microsoft video shows how to merge emails, calendar events, contacts, and files.

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Advanced Outlook options 
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Check out these videos for more tips, tricks, and shortcuts.